Returns & Exchanges

At Quality EDC, we stand by our innovative designs and offer a 30-day window for returns or exchanges on all premium gear in original condition. If your equipment doesn't meet your everyday carry standards, we are committed to making it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags, protective films, and documentation are included to maintain product integrity.

• 3.
  Ship the Gear

  Affix the prepaid shipping label provided via our portal and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team verifies the quality of the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.